FAQ:

    How does it work?
    Express Paychecks provides short-term cash advances that are electronically deposited into your checking account. Everything from application to payment is done electronically via our web site. When your loan is due, the amount borrowed plus a service fee is debited from your checking account.

    What are your minimum requirements to apply?
    1) You are currently employed or receive recurring benefit income.
    2) Take home a minimum of $1000 salary per month.
    3) Have an active checking account for 90 days and in good standing.
    4) Be at least 18 years of age.
    5) Have a working home phone and employment number where you can be contacted.
    6) Not have an application submitted or current loan with more than one other provider.
    7) Fax all required verification items (First time only) after submitting application for approval.

    What are the required verification items?
    You will fax the following items with your signature on EACH fax page:
    1) Copy of your last most recent pay stub or pay advisement.
    2) A COMPLETE (30-day) copy of your most recent bank statement. Showing the Account Number. MUST NOT be older than 30 days of application submittal date.
    3) A copy of your personal check, marked VOID across the front.
    4) Copy of Federal or State Issued photo I.D. (Driver's license, etc.)
    5) Upon completion of application and clicking I accept, you will have an agreement signature page appear, that you will print, sign, and fax along with the required verification items to our toll-free fax number.

    As soon as these items are received and processed, a customer service representative will contact you of your approval.

    How much money can I borrow, and what are your fees?
    Please see our loan amounts and fees and disclosures for more information.

    When will the money be in my bank account?
    If your application is approved before 4PM PST or 7PM EST on a banking day, we will transfer the money to your bank overnight, and the funds should be posted to your account the next banking day.

    Note:
    The exact availablity of the funds is subject to your bank's processing schedules and policies. This chart assumes that none of the days are bank holidays. If you have any questions, please contact your bank’s ACH department.

    Use the table below to determine when your money should be available. Find the day of the loan approval in the left column. The day funds should be available in your account is indicated in that row.

    What if I cannot pay the amount owed by the due date?
    If you choose not to pay your loan on the due date, you can extend the loan for an additional fee. You can extend your loan up to three times, paying only the finance charges and fees due at that time.

    NOTE: After THE FIRST THREE (3) extensions you must pay (on loans up to $599.00) a minimum of $50.00 more than the fees due until the loan principal is fully repaid. On loans of $600.00 or more you must pay a minimum of $100.00 more than the fees due until the principal is fully repaid. ANY LOANS that exceed 27 days in duration, the above payment minimums on the principal are doubled.

    Why do I have to pay extra on the principal when I do an extension?
    Payday loans are designed to be short term loans to meet an immediate need. Unfortunately, a dependence on extensions moves a customer into a long term situation which is not in their best financial interest. We are committed to dealing with consumers with honesty and integrity and do not wish to take advantage of anyone or to allow them to abuse a system to their own harm.

    Can I have more than one loan at a time?
    No. We only allow one loan per household or bank account at a time. You must wait at least 4 banking days after paying off a loan before applying for a new loan.

    What if I have more questions?
    If you have other questions, please contact us.